Contact us

Welcome

If you would like to clarify anything written here, please feel free to send me a message.
Also if you see a purse or bag you like but don't like the fabric on offer, let me know and we can work to find you a colour or style that you would prefer.

Shipping details

I will ship to the address listed with Paypal. If you would like your item shipped to a different address just let me know during the payment process.

Your purchase will be shipped within 3 - 5 days of payment received, unless stated otherwise in the listing. I can ship by express post if you need your item sooner. That will add to your postage expense though (if you still want to do this, send me a message for a quote and I will get one from Australia Post). Don't forget that I am in Australia, therefore shipping will take a bit longer to international destinations.

Australians: depending on how far apart we are postage can take between 2 - 5 days.

International:
*Please allow up to 14 days to receive your parcel.
*International buyers are fully responsible for paying any fees or duties package as imposed by customs authorities in their country.
*Please note that I list the full purchase price on customs forms and I will not list the item as 'gift'.

Insurance or Registered Post is available upon request. If you would like have either please contact me prior to your purchase and I will arrange it for you accordingly.

Postage can sometimes be very slow, especially around the holidays and international shipping can also take longer than expected. It is my policy to wait for at least 28 working days from the date of posting before I would consider the parcel lost and not just delayed. It is very disappointing for both the buyer and seller to have a parcel lost by the postal service, but after waiting the 28 working days and it still hasn't shown up I will refund the purchase price and shipping cost.
Australian buyers: I will wait 14 days before refunding due to an item lost in the mail (just to give the parcel a chance to be returned to me for some reason).

Your purchase will be packed very carefully to ensure your item arrives safely.

Refunds, returns & exchanges

Refunds are only given if the item purchased is faulty, so please choose carefully as all sales are final.

I understand that buying online can be problematic and tricky as you cannot actually pick the item up and have a good look before purchasing. I try to be as clear as possible with my measurements in each listing and I ask that you please make sure the size is what you are after before purchasing. Feel free to contact me to get further measurements or photos if you require.

I will accept returns as long as the item is returned in its original condition within 5 days of receiving it (that doesn't mean I need to receive it within 5 days, just that you've popped it in the post within 5 days of receiving). I will refund the purchasing price minus shipping charges.

Unfortunately the postage will not be refunded.

Additional information

If you would like your purchase gift wrapped, sent with a note or card, I will do this with no additional cost to you.

And have a lovely day!

Unique handmade purses, bags and more...

Hi, thanks for dropping by.

All bags and purses you see here are handmade by me in sunny Australia. Designed to be unique, beautiful and fun!

I'm always happy to do custom orders.I list new items a few times a week, so check back often!

I ship internationally from Australia. Please see my shop policies for approximate shipping times.